These Delivery Terms form an inseparable part of the Terms and Conditions of the Website and the Client acknowledges and declares that, by accepting the Terms and Conditions, the Client has read and accepted these Shipping Terms.
1. The Products that the Client purchases through the e-shop shall be delivered via courier. In case the Client wishes the Products to be delivered in a different manner, he/she must contact the Company at [email protected]. However, the Company shall in no manner be bound to deliver the Products in any other way, than the one stipulated above – i.e. via courier – and it shall in no manner be liable for not delivering the Products in the method requested by the Client.
2. Deliveries in Greece:
The delivery of the Products in Greece for orders over 25 Euro shall be free. For orders below 25 Euro, the cost for the delivery of the Products shall amount to 2,5 Euro for Attica and Karditsa 3,5 Euro Continental Greece and 4,5 Euro for remote areas and Islands.
Cash on delivery is valid for 2 euros per order.
The Products shall be given for delivery to the courier company within three (2) working days from the completion of the order and shall be delivered to the Client within one (1) to three (3) working days (after their delivery to the courier company as per the above) for Attica, Continental Greece and Crete and within three (3) to five (5) working days (after their delivery to the courier company as per the above) for remote areas and Islands.
3. The time of delivery may be amended due to force majeure or events of chance and, in general, any events that are beyond the Company’s sphere of control. In such cases, the Company shall contact and inform the Client at the email address or telephone number provided to the Company.
4. The Products are delivered on business days (with the exception of local holidays) between 09:00-17:00.
5. Where the Client has selected the delivery of the Products at the Client’s premises, the Company shall not be liable in case the courier employee appears within the designated timeframes at the Client’s shipping address, but is not able to proceed to the delivery of the Product due to the Client’s absence. In such case, the courier’s employee shall leave, at the shipping address provided by the Client, a relevant note, for the Client to contact the courier and pick up the Product from the courier’s designated point (courier store/storage room) where the non-delivered Product is stored, otherwise the Product will be returned to the Company and the Company shall inform the Client of the termination of the contract due to non-execution at the Client’s fault. If the Client wishes to execute the contract the Client must place an order anew.
6. The Company uses its best endeavours to ensure the timely delivery of the Products to the Client, however it cannot guarantee the exact time of delivery, which is under the courier’s sphere of control and full responsibility.
The Company in no manner guarantees the timely and proper delivery of the Products to the Client, when the delivery is executed by the courier (in which case there might exist a deviation from the delivery timeframe), according to the courier’s delivery schedules. The Company shall not be liable for any costs imposed unilaterally by the courier (for example the Client may bear additional costs for the storage of the Products by the courier in case of non-delivery due to the Client’s absence from the delivery address at the designated times).
7. In case the delivery must be executed on or before or after a specific date, the Client must specify such request by telephone at +30 2441 30 5234, or via email at [email protected]. The Company, however, does not guarantee that the Product will be delivered pursuant to the above request and shall inform the Client accordingly via e-mail, at the order confirmation, or via telephone. The Company shall in no manner be liable if the Products are not delivered at the requested date.
8. The Company reserves the right to amend its shipping policy at any time, with a relevant notification on the e-shop, prior to the conclusion of the sales’ contract and only for future sales.
